OpenPark Petcare, Inc. - Terms of Sale

Last Updated: September 28th, 2023

Welcome to OpenPark Petcare, Inc. ("OpenPark," "we," "us," or "our"). These Terms of Sale govern the purchase of our products and services. By making a purchase from OpenPark, you agree to comply with these terms.

1. Ordering Process

1.1 Product Selection

You may select products or services from our offerings available on our website or application. Product descriptions, prices, and availability are subject to change without notice.

1.2 Order Confirmation

Once you have selected your products or services and provided necessary information, you will receive an order confirmation via email. This confirmation serves as acknowledgment of your order.

1.3 Pricing and Payment

Prices are as listed on our website or application and are subject to applicable taxes and shipping fees. Prices may change without notice. Payment is due at the time of order placement.

1.4 Order Cancellation

We reserve the right to cancel orders at our discretion, including due to unavailability of products, payment issues, or suspicion of fraudulent activity. In such cases, you will be notified and provided with a refund.  

2. Shipping and Delivery

2.1 Shipping Methods

We offer various shipping options. Please refer to our Shipping Policy for detailed information on available methods, costs, and estimated delivery times.

2.2 Delivery Timeframes

Delivery times are estimates and may be subject to delays beyond our control. We are not responsible for delays caused by third-party carriers or events outside of our control.

2.3 Risk of Loss

Risk of loss passes to you upon delivery of the products to the carrier. Please refer to our Shipping Policy for more details on our liability and responsibilities.

3. Returns and Exchanges

3.1 Returns Policy

Please refer to our Returns Policy for detailed information on our policies regarding returns, including eligibility, process, and conditions.

3.2 Exchanges

We may offer exchanges for certain products. Please refer to our Returns Policy for more details on our exchange process and eligibility criteria.

4. Product Warranties

4.1 Warranty Period

Some products may come with a limited warranty. Details of the warranty period, coverage, and terms will be provided with the product. Please refer to our Warranty Policy for more detailed information.

4.2 Limitations

Warranties do not cover damage resulting from misuse, accidents, or unauthorized modifications. Please refer to our Warranty Policy for a comprehensive list of limitations.

5. Intellectual Property

5.1 Ownership

All content and materials available on our website and application, including but not limited to text, graphics, logos, and images, are the property of OpenPark Petcare, Inc. and are protected by applicable intellectual property laws.

5.2 License

Your purchase grants you a limited, non-exclusive, non-transferable license to use the products for personal, non-commercial purposes. Reproduction, distribution, or modification of our products is strictly prohibited.

6. Limitation of Liability

6.1 Disclaimer

Products are provided on an "as is" basis. We make no warranties, expressed or implied, regarding the fitness for a particular purpose or merchantability of our products.

6.2 Limitation of Liability

In no event shall OpenPark Petcare, Inc. be liable for any indirect, consequential, or incidental damages arising out of or in connection with the use or performance of our products. Our liability is limited to the purchase price of the product.

7. Governing Law and Dispute Resolution

7.1 Governing Law

These terms of sale shall be governed by and construed in accordance with the laws of the state of California, without regard to its conflict of law principles.

7.2 Dispute Resolution

Any disputes arising under or in connection with these terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

8. Contact Us

If you have any questions or concerns about these terms, please contact us at:

• Email: support@openpark.us

 

Thank you for choosing OpenPark Petcare, Inc. We strive to provide quality products and exceptional service. If you have any questions or concerns about your purchase, please do not hesitate to reach out to us using the provided contact information.